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Welcome to Customer Service.

Chat with us
We love hearing from you. Clicking the "
Live Chat" link here, or clicking "Live Chat" at the bottom of your main screen, makes it possible to chat with a  Sales Associate. This service is available 24 hours a day, 7 days a week.

E-mail us anytime
You may e-mail a
Sales Associate 24 hours a day, 7 days a week. E-mails will be responded to within 12 hours.

Call us
To speak with a Sales Associate by phone, feel free to call 1.877.551. (7257), 24 hours a day, 7 days a week. If you are calling from outside of the U.S. or Canada, please dial 800.7257.7257.

If you are a  member, our special  Consultants are available exclusively for you. To speak with a  Sales Consultant by phone, feel free to call 1.800.871.7257, from 9 a.m. to 7 p.m. (ET), Monday through Friday.

To speak with someone in Credit Services, call 1.800.221.8340.

Ordering Information
Shipping, Returns & Taxes
Alterations & Product Care
International Order Information

Size Guides
Men's General Size Guide
Women's General Size Guide

Account Information
Account - View order status and history, account settings and e-mail preferences for your account
Online Billing -

Frequently Asked Questions
If the question you have isn't covered in one of the topics above, take a look through our list of
Frequently Asked Questions.


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