Welcome to
Customer Service.
Chat with us
We love hearing from you. Clicking the "Live
Chat" link here, or clicking "Live Chat" at
the bottom of your main screen, makes it possible to chat with a
Sales Associate. This service is available 24 hours a day, 7 days a
week.
E-mail us anytime
You may e-mail a
Sales Associate 24 hours a day,
7 days a week. E-mails will be responded to within 12 hours.
Call us
To speak with a Sales Associate by phone, feel free to call
1.877.551. (7257), 24 hours a day, 7 days a week. If you are calling
from outside of the U.S. or Canada, please dial 800.7257.7257.
If you are a member, our special
Consultants are available exclusively for you. To speak with a
Sales Consultant by phone, feel free to call 1.800.871.7257, from 9 a.m.
to 7 p.m. (ET), Monday through Friday.
To speak with someone in Credit Services, call
1.800.221.8340.
Ordering Information
Shipping, Returns & Taxes
Alterations & Product Care
International Order Information
Size Guides
Men's General Size Guide
Women's General Size Guide
Account Information
Account - View order status and
history, account settings and e-mail preferences for your
account
Online Billing -
Frequently Asked Questions
If the question you have isn't covered in one of the topics above, take
a look through our list of
Frequently Asked Questions.
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